You agree that any information you provide to us is correct. We may not be able to supply electricity to you if your information is incorrect or you do not provide us with the information we require. It is important that you contact us and update your details or any information you have provided if they change.
We will collect any personal information directly from you unless it is unreasonable or impractical to do so. We may collect information from you when:
We collect personal information from you for the following purposes:
We will not disclose, sell, distribute or share your personal information except in accordance with the Privacy Act 1993 or where you have provided authorisation for disclosure. Your personal information may be made available internally and to:
We will take all reasonable steps to ensure that the personal information collected by us from our website or from any communication or interaction with us or our agents is stored in a secured environment and protected from unauthorised access or use. Where your information is stored or processed by authorised third parties, we will take all reasonable steps to ensure that it is securely handled.
Cookies are small pieces of information that can be stored on your hard drive (persistent cookies) or computer memory (session cookies). Cookies help us understand which parts of our website are most popular, where our visitors are going, and how long they spend there.
We also use persistent cookies to personalise the user experience and for tracking traffic patterns to and from our website. We use third party website trackers including but not limited to Google, Facebook, Hotjar to collect information on how you use our website. The services are used to aggregate statistics anonymously, such as number of page views, the number of unique visitors, time spent on our site, and to determine advertising effectiveness.
You may request to view, correct or update the personal information we hold about you by emailing our Privacy Officer at firstname.lastname@example.org.
Please notify us of any changes to your information. This will ensure that the information we hold about you is accurate and up to date.